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Start a Remote Support Session

Only begin a remote support session after your appointment has been approved, payment has been completed, and Garcia Tech Rescue has provided your session ID.

Join Remote Support Session

  1. Click Join Remote Support Session.

  2. Enter your name and the session ID provided by Garcia Tech Rescue.

  3. Click Join Session.

  4. If prompted, click Agree and Download, then open the downloaded ZA_Connect file.

  5. Click Join and follow the prompts to allow the remote connection.

Security Notice: Garcia Tech Rescue will never ask you to send passwords, verification codes, banking information, payment-card details, or identification documents. Only start a remote session while communicating directly with Garcia Tech Rescue, and end the session when support is complete.

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